The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

An eMarketer report estimates that 9 out of 10 B2B companies in the U.S. are now using digital content...

Even the largest brands or digital teams may not be familiar with procurement of a digital asset management...

A smooth integration is key to the success of any digital transformation project. Many organisations...

The advertising industry is changing. Privacy is a growing topic, with the phasing out of third-party...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

We've all experienced the widespread impact of the COVID-19 pandemic. From a business perspective, the...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

Your customers expect memorable moments at every brand touchpoint. And when you have websites, social...

About the Guide Stay on track. Without pausing creativity. It's time to automate the workflow processes...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...