Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Marketing automation has become a must-have for modern marketing teams. And as a platform that streamlines,...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Field service technicians are often the only physical point of contact people have after buying a product...

The Digital Public Library is an association that operates and manages the digital services for their...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...