Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

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Field service management teams want to keep costs down, while improving their customer service relationships. This...

How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

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This guide gives you the breakdown on warehouse-first analytics, why it's the trustworthy, efficient,...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

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Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...