Latest resources from RingCentral

2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business p...

How to get maximum productivity from your rem...
When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work-fromhome (WFH) collaboration solutions that co...

2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds o...