The 3 stakeholders your customer experience transformation needs to serve
How can you continue to make improvements in spite of unexpected challenges?
Realising customer experience transformation can be challenging – given the rise in customer expectations and sudden global disruption pushing service teams everywhere to their limit. To deliver the kind of experiences your customers continue to demand, while keeping costs under control, you need to look beyond the customer – and design achievable service workflows that are also optimised for employees and the strategic goals of the business.
Download this Ebook to learn more about the three customer service stakeholders, and how you can:
Read More
By submitting this form you agree to ServiceNow contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. ServiceNow web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Customer Interaction, Customer Relationship, Technology
More resources from ServiceNow
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow, we make the world of work, work better for p...
Think beyond traditional CRM to elevate your ...
One of your biggest opportunities to deliver a superior experience is through customer service, and traditional CRM just isn't cutting it anymore. ...
Visibility in Action
Powering end-to-end insights across customer experience, satisfaction, and cost management.
Leading companies pride themselves on offering ex...
