Customer experience isn't just a buzzword. It's a differentiator. With 2.041 billion digital global buyers1...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Customers walking into stores are trading transactions for inspiration and experiences—the convenience...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

As in-person events take a backseat to digital experiences, and companies look to maintain momentum without...

Field service technicians are often the only physical point of contact people have after buying a product...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

The way we work has changed. Modern organizations are putting together new technology systems that allow...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...