In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Simply put, Balmain's social media strategy is entertainment. The revolutionary Parisian brand ushered...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce....

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Learn six best practices of customer service and operations leaders for delivering consistent customer...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...