Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating...

Retailers are rethinking their eCommerce engagement strategy to respond to customers' new shopping behaviors....

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...