El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

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Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

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Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

5 reasons why you need to go digital right now. Why? Many B2B companies have an 'if its not broke, don't...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....