Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

During a time when companies are racing to turn their physical events into digital experiences, marketers...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce....

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

See what your brand can accomplish with the right brand management software. These days, brand management...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

Through our experience with the best brands in the world, we've found that the most successful organizations—and...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...