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Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

A smooth integration is key to the success of any digital transformation project. Many organisations...

With the emergence of next-generation smartphones and handheld devices in the late 2000's, eCommerce...

How IT can help customer service adapt to changing demands in an unpredictable world. Today's customers...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Still using manual sales planning processes? Inefficient, slow, and error-prone planning processes hurt...

We're coming off one of the most challenging years in business history. The pandemic forced every company...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

How financial firms reach onboarding nirvana Streamlined, pain-free onboarding builds the foundation...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships....

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...