Omni-Channel Order Management: A Compelling Value Proposition for Change
This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order Management (OcOM) solutions to manage their opterations, and explored the essental nature of OcOM, as well as the opportunity cost of not changing or staying with their current solution.
In fact, findings from Aberdeen's research show that Best-in-Class companies are 50% more likely to be using an OcOM solution when compared with all others.
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