Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

Brands need to take more control over how they engage customers. To make this happen, Marketing and IT...

Dark social is a significant and growing challenge that marketers need to take seriously. There is a...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

An easy customer experience is the hallmark of today's most successful support organisations. That's...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Working with market leaders, we create unique implementations that help us boost their sales results...

In a world where commercial success is increasingly defined by the quality of the customer experience...

IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

Developing better marketing creative based on data-inspired insights can double revenue, according to...