Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce....

Vijf nieuwe manieren waarop uw HR-afdeling overeenkomsten beter en efficiënter kan afhandelen, van indiensttreding...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

Many financial services firms have automated the vast majority of key processes and customer experiences....

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

Today's buyers engage with brands and companies through their own research across multiple channels,...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

Als bedrijven toptalenten willen aantrekken, hebben ze moderne, geavanceerde en digitale wervings- en...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

A smooth integration is key to the success of any digital transformation project. Many organisations...

Customer expectations have increased dramatically over the past decade. Customers now expect brands to...