Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

With the right technology and tools in place you can do what your competitors aren't doing to make the...

We've all experienced the widespread impact of the COVID-19 pandemic. From a business perspective, the...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

A CRM system touches every part of your business. It is one of the most critical enablers of your business...

Als bedrijven toptalenten willen aantrekken, hebben ze moderne, geavanceerde en digitale wervings- en...

Software engineering teams were often among the best placed to adjust to 2020's shift to working from...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

Find out how e-signatures can drive efficient digital workflows across an organization, improving the...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen juridische...

Digital experience personalization is a major priority for global business leaders and investment plans...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...