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As marketers, we can be a picky bunch. In an effort to put our best foot forward, we often use brand...

The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

It's time to reimagine a new future. The concept of the workplace has changed forever. It's no longer...

DocuSign provides a contract lifecycle management (CLM) solution that acts as a centralised, cloudbased...

Learn how brands create, optimize, and deliver personalized experiences at scale. The customer experience...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

For sales and marketing leaders operating in today's hyper-competitive world, their CRM system could...

Transforming digital marketing Your customers expect memorable moments at every brand touchpoint. And...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Payments in 2022 are much different than they were just a few short years ago. From Boomers to Gen Z,...

This paper picks out proven cases which can be adapted into a practical reality to make customer engagement...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...