The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Best-in-class marketing organizations are extending their efforts beyond filling the top of the demand...

In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen juridische...

As in-person events take a backseat to digital experiences, and companies look to maintain momentum without...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

For many companies, the sales team sits at the heart of its profitability. Its ability to operate efficiently...

Transforming digital marketing Your customers expect memorable moments at every brand touchpoint. And...

Your customers lead busy lives. Always on the go, they're constantly changing devices and channels to...

The Digital Public Library is an association that operates and manages the digital services for their...

How financial firms reach onboarding nirvana Streamlined, pain-free onboarding builds the foundation...

Today's organizations are starting to think of data as the new water' – not just a valuable asset,...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...