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The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

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In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

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Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

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The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...