The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Deliver better customer experiences – even when the unexpected happens. Delivering a great customer...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

Loqate have surveyed over 3,000 global consumers and 300 retail executives to bring you their latest...

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AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Dark social is a significant and growing challenge that marketers need to take seriously. There is a...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...